Activation

After logging in for the first time with the default administrator account the first proposed step is the activation of the software with the following on-screen dialog. Here you can enter the Serial and press register. If you do not have a serial (yet), it is possible to activate the 30-day trial period by pressing the ‘use 30 day trial‘ button.

Info

The screen is appearing only when a working internet connection is found, for no internet cases scroll down for the offline activation.

Activation2

After you press the Finish button, Scanshare will automatically activate the license online with our licensing servers. When license is correctly activated a success message is displayed.

Activation3

See First time startup for the next step.

Info

License is always linked to one computer identified via its own hardware generated activation key. If you want to move your license on another computer you will have to remove your license first and then re-install!

Note

Online activation doesn’t send any personal information to our severs.

Offline activation

If you don’t have a working internet connection on the computer offline activation is automatically proposed by showing the following screen instead:

ActivationOffline

In this case, leave this window open, find a computer which has internet access, and go to the proposed website

http://licensing.scanshare.com/offline

You will see this screen, where you have to enter your activation key and your serial which you can copy from the Scanshare offline activation dialog.

 
After you select Activate, you can download your license file by clicking on the top page success message download link.

Now go back to the computer you installed Scanshare, copy the downloaded license file there, load it by using the Register button and selecting the right file.

Warning

The downloaded offline license file can be used just once and cannot be stored to re-activate the software at a later stage, even if on the same computer.

Reusing an old license file will generate an invalid license error message.

When license is correctly activated a success message is displayed.

Activation3

Now you can proceed to First time startup.

Update license

A license can be updated anytime when changes are made to it. Please go to the license menu by using the top right hamburger menu and the License menu entry.

If there is a working internet connection proceed directly by using the Update license button. The following dialog will be displayed where an extra license can be specified and upon activation linked to the current license, otherwise proceed with the online update by answering No.

Info

The extra serial is an additional license key you received as extra. If you don’t have an extra license key most probably your extra’s have been added directly on your main license.

Warning

Do not use the extra license key field to insert any full server license to switch from trial to full or from Essentials to Server. Main license type switch requires a removal of the current license and a re-activation of the new license, it is not an update.

Warning

If the license status is not valid an error will be displayed preventing the license to be updated. In this case license might be removed from the current machine stopping all functionalities.

For offline activation proceed directly to the licensing web page http://licensing.scanshare.com/offline from a computer with internet and re-insert the same activation key and license serial you have currently installed and which are visible in the application license dialog. If the status of the license is valid a success message will be displayed with the link to download the most recent license file.

Now go back to the computer you are running Scanshare, copy the downloaded license file there, load it by using the Load license file button and selecting the right file.

Warning

The downloaded offline license file can be used just once and cannot be stored to re-activate the software at a later stage, even if on the same computer.

Remove license

License can be self deactivated from the current server and re-activated on a different machine automatically. Please go to the license menu by using the top right hamburger menu and the License menu entry.

Push the Remove license button, a confirmation screen will be displayed. After confirming if there is a working internet connection the license will be automatically de-activated and the software will return back in an expired license status by stopping all functionalities. At this stage a new license is required on this machine while the installed serial has been unlocked to be activated on a new machine.

If no working internet connection is available the following screen will be displayed to proceed with offline activation. After confirming the license will be removed from the current machine and the software will return back in an expired license status by stopping all functionalities, hence showing a security validation key to de-activate the license offline. Go to the licensing web page http://licensing.scanshare.com/offline from a computer with internet and copy the security key into the Deactivate section on the right side of the page and click DeActivate.

If the license status is valid a success message will be displayed and the serial can be used again on another machine.

Warning

When the license is removed offline don’t close the browser before you have copied the security key otherwise you can’t deactivate the license anymore while it has been already removed from the current machine. Make sure to fully copy (all characters till the end) the security key.

Warning

If the license status is not valid, an error message is displayed while proceding with the license removal (either online or offline). The error message contains a button to confirm the license removal anyway from the local machine. Make sure the license has been reset before proceeding in this scenario otherwise you can’t re-activate it anymore in the application.

Virtual licenses

Licenses are typically linked to a hardware activation key generated base. In case of virtual environments this activation key might be subject to frequent changes invalidating the installed license. In this case virtual licenses are available which will detect the virtual environment and compute a different, specific, virtual activation key. Request the virtual license from your reseller.

Info

Virtual licenses can be activated exclusively online.

Warning

Virtual licenses do not work on systems which are not virtual, license will be blocked in such scenario’s.

Previous Article

Login

Next Article

First time startup