Start the installation by double clicking the installer setup file, e.g.

Scanshare Setup vx.x.x.x.exe

If any software pre-requisites are missing the installer will run a pre-requisite installation and may ask for a reboot before continuing, automatically, with the main application installation.

The installer will be started, here you can choose the installation folder and read and accept the license terms and conditions. Although you can choose any folder you like, we advise to keep the default setting if possible, which makes it easier in case you need support in the future.

After selecting next, a screen will appear, allowing you to choose the setup that suits you best.

Typical installation will install the software with the most common components and configurations, e.g. all components are installed by default.

Custom installation will propose a selection of the components to be installed, all the default components are marked while not desired components can be unmarked and they won’t be installed at all.

You can choose to select or deselect components to install.

When clicking “Modify”, installation will begin and will be applicable only selected components.


Components are visible in the application according to the installed license.

Deselected components will not be visible in the application even if included in the license.


The needed ports are registered in your firewall automatically during the installation procedure.

Once the installation has completed, you can start the application by opening the desktop or Start Menu Web Control Panel shortcut
Start-> Scanshare


The shortcut will open your default browser and point to the default URL and port of the Web Control Panel https://localhost:60440.


Installation can be modified by either clicking Modify from the Windows Apps and Features section or by running the same installed version installer and using the Modify button.


Scanshare can be uninstalled by using the Windows App and Features section or by running the same installed version installer and using the Remove button.


Settings and license information and any user data created during the software usage is never removed during uninstall.


Updating an existing installation is an automatic process executed when a newer installer is performed over an existing version. Scanshare installer will automatically remove the existing old version and install the new one, all existing settings and license information are kept on the system.


Updating will run only with a valid maintenance contract or when the installing version is covered by the existing maintenance.


You can install only versions released under the maintenance contract validity window. Make sure to have a valid maintenance contract before running the new downloaded installer, if the version is not covered the update process will be blocked and application might be not functional anymore.


If the installation process should fail with any error, standard Windows Installer logging can be enabled to record the whole process (install, modify, uninstall, update) for support troubleshooting.

Windows Installer allows you to enable logs by a specific command line parameter. To enable logging with the Scanshare installer open a Windows CMD as Administrator and run the installer with the following parameters:

Scanshare Setup vx.x.x.x.exe /L*V log.txt

Either select Modify or Remove if you are logging the modify / uninstall operations, otherwise standard installation will start.

The command will create the Windows Installer log file named log.txt next to the installer exe.

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